Article 1 (Purpose)

The purpose of these Terms is to set forth the rights, obligations, responsibilities, and other necessary matters between SPEP Center Co., Ltd. (hereinafter referred to as the “Company”) and users in connection with the use of services provided by the Company through its website.

Article 2 (Definitions)

The definitions of terms used in these Terms are as follows.

• 1. Website: A virtual business platform established by the Company using information and communications equipment such as computers, through which members may access the services using a single user ID and password (or SNS account).
• 2. Member: Any individual, corporation, or organization that agrees to these Terms, obtains approval from the Company, and uses the services.
• 3. Individual Member: A member who registers individually and uses the services provided by the Company.
• 4. Corporate Member: A corporation or organization that has entered into a separate agreement with the Company or has registered to use the services at the corporate level.
• 5. Corporate Administrator: A member belonging to a Corporate Member who manages and operates the Corporate Member’s use of the services, including employee account management and checking usage status, within the scope of authority granted under procedures prescribed by the Company.
• 6. Corporate Employee: An individual belonging to a Corporate Member who actually uses the services. For the purposes of management and settlement for the Corporate Member, the Company may provide the Corporate Administrator with necessary information such as the usage history of service plans and test/service records of Corporate Employees, and the scope and method of such provision shall be governed by the terms applicable to Corporate Members, any separate agreement, and the Privacy Policy.
• 7. Member Services: All services that a member may access and use after registering by providing personal information and connecting to the services through the assigned user ID and password or SNS account.
• 8. User ID (Member ID): The email address or linked SNS account designated by the member for identification and use of the services.
• 9. Password: A combination of letters, numbers, or symbols set by the member for identity verification when using the services together with the User ID, and in the case of login through an SNS account, includes the authentication method of the relevant SNS service.
• 10. Operator: A person designated by the Company for the overall management and smooth operation of the services provided by the Company.
• 11. Plan: The right to use the services, which a member may purchase in accordance with the fees and conditions determined by the Company, or may be granted pursuant to a contract with a Corporate Member or the Company’s policies, and which may include the number of available uses, validity period, and usage conditions.
• 12. Voucher: A service-use instrument provided by the Company free of charge or subject to conditions for purposes such as marketing, events, partnerships, or promotions, which is not refundable in cash and may be used in accordance with the conditions, validity period, and scope set by the Company.
• 13. Terms for Corporate Members: Separate terms and conditions applicable to the use of services between the Company and Corporate Members.

Article 3 (Effectiveness and Amendment of the Terms)

• 1. These Terms shall become effective when posted on the website by the Company or when a member completes the consent procedure during sign-up.
• 2. If reasonable grounds arise, the Company may amend these Terms to the extent not prohibited by applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
• 3. If the Company amends these Terms, it shall specify the effective date and the reason for the amendment and provide notice through the website from at least 7 days prior to the effective date until the day before such effective date. However, if the amendment is unfavorable to members compared to the previous version or involves important matters relating to members’ rights and obligations, the Company shall provide notice at least 30 days in advance and notify members by sending the revised Terms to the email address registered by the member.
  (Provided, however, that where individual notice by email or SMS is difficult due to a member’s failure to provide or update contact information, notice under these Terms shall be deemed to constitute individual notice.)
• 4. The Company shall confirm whether users agree to the amended Terms, and if a member does not agree to the amended Terms, the member may terminate the service agreement and withdraw membership directly through lawful procedures, and the Company shall bear no responsibility therefor. However, if the member continues to use the services after the effective date of the amended Terms, the member shall be deemed to have agreed to the amended Terms.

Article 4 (Supplementary Rules)

• 1. Matters not specified in these Terms shall be governed by applicable laws, the Privacy Policy, individual service operation policies, and notices.
• 2. The Company may, if necessary, establish terms applicable to specific services (hereinafter referred to as the “Individual Terms”) and notify users thereof through the website.
• 3. The Company may, if necessary, establish detailed matters relating to the use of the services (hereinafter referred to as the “Usage Policies”) and notify users thereof through the website.
• 4. The Company may maintain separate operation policies or Individual Terms depending on the characteristics of each service, and if such provisions conflict with these Terms, the Individual Terms shall prevail.
• 5. If any Individual Terms or Usage Policies are amended, the Company shall provide notice of such amendment at least 7 days before the effective date thereof.
• 6. If separate terms or policies applicable to Corporate Members exist, such terms or policies shall prevail.

Article 5 (Notice to Users)

• 1. When the Company gives notice to a user, it may do so via the email address provided by the user during sign-up or by a notice method within the services.
• 2. In the case of notice to all users, the Company may substitute such notice by posting a notice within the services as set forth in Paragraph 1.
• 3. However, matters that materially affect users’ rights and obligations shall, in principle, be notified individually.

Article 6 (Formation of the Service Use Agreement)

• 1. The service use agreement (hereinafter referred to as the “Use Agreement”) shall be formed when a user agrees to these Terms and the Privacy Policy, completes membership registration or account creation in accordance with the procedures prescribed by the Company, and the Company approves such registration or creation.
• 2. In the case of a Corporate Member, a separate agreement may be entered into with the Company in addition to the Use Agreement under these Terms, and where such separate agreement conflicts with these Terms, the separate agreement shall prevail.
• 3. The Company may refuse to enter into the Use Agreement or may terminate it after the fact in any of the following cases.
• a. Where another person’s information has been misappropriated or false information has been provided
• b. Where these Terms or applicable laws have been violated
• c. Where there is a risk of causing a substantial disruption to the operation of the services
• d. Where the Company reasonably determines that maintaining the Use Agreement is difficult for any other reason
• 4. Corporate Members shall comply with the “Corporate Member (B2B) Terms of Service,” and if such terms conflict with these Terms, the terms applicable to Corporate Members shall prevail.

Article 7 (Account Creation and Management)

• 1. A user shall create an account for use of the services through the User ID and password or an SNS account permitted by the Company.
• 2. A user shall be responsible for directly managing his or her own account, and the Company shall not be liable for any disadvantage resulting from loss, theft, or third-party use of account information.
• 3. A Corporate Administrator may, within the scope of authority prescribed by the Company, perform duties such as creating accounts for employees, checking usage status, and managing such accounts.
• 4. A user may not transfer, lend, or share his or her account with any third party.

Article 8 (Changes to Member Information)

• 1. A member may view and modify his or her personal information at any time through the personal information management page. However, the ID required for service management and information regarding the SNS account used at the time of sign-up may not be modified.
• 2. If any change occurs to member information, the member shall update such information in accordance with the procedures provided within the services. The Company shall not be liable for any disadvantage arising from failure to update such information.

Article 9 (Protection of Personal Information)

The Company shall protect users’ personal information in accordance with applicable laws, and matters relating to the collection, use, storage, and destruction of personal information shall be governed by the Privacy Policy.

Article 10 (Obligations of Users)

• 1. Users shall comply with these Terms, applicable laws, and the operation policies prescribed by the Company.
• 2. Users shall not engage in any of the following acts.
• a. Improperly using another person’s information or account
• b. Interfering with the normal operation of the services
• c. Using the services for commercial or profit-making purposes without prior approval from the Company
• d. Unauthorized copying, distribution, or alteration of content within the services
• e. Any other act contrary to applicable laws, public order, or good morals

Article 11 (Termination of the Use Agreement and Restriction of Use)

• 1. A user may request termination of the Use Agreement at any time through the procedures provided within the services.
• 2. If a user violates these Terms or causes a material disruption to the operation of the services, the Company may terminate the Use Agreement or restrict the user’s use of the services after prior notice.
• 3. In any of the following cases, the Company may temporarily restrict the use of the services without prior notice.
• a. Where account theft or unauthorized use is suspected
• b. Where related to a violation of law or criminal conduct
• 4. Upon termination of the Use Agreement, the user’s personal information shall be handled in accordance with the Privacy Policy.

Article 12 (Provision of Services)

• The Company provides users with the following services.
• 1. AI-based assessment and testing services
• 2. Test result report services
• 3. Service access features through Plans and Vouchers
• 4. Other services determined by the Company
• Specific details of the services, methods of use, and scope of provision shall be provided through notices on the website, service screens, or operation policies.
• The Company may add to, change, or modify part or all of the services as necessary for quality improvement, technical requirements, or operational needs.

Article 13 (Service Hours)

• 1. In principle, the services shall be available 24 hours a day, 7 days a week.
• 2. The Company may temporarily suspend the provision of the services if system inspection, maintenance, or technical failures occur.
• 3. If any restriction or suspension under Paragraph 2 is expected, the Company shall notify users in advance through the website or the service screens. However, in urgent cases, notice may be given afterward.

Article 14 (Restriction and Suspension of Use of Services)

• 1. The Company may restrict or suspend all or part of a user’s use of the services in any of the following cases.
• a. Where technical reasons arise, such as system inspection, server failure, or communication failure
• b. Where service improvement, feature additions, or changes to operation policies are necessary
• c. Where force majeure events occur, such as natural disasters, blackouts, or fire
• d. Where the Company reasonably determines that restriction or suspension of service use is necessary for any other reason
• 2. If a user suffers damage due to restriction or suspension under Paragraph 1, the Company shall not be liable therefor unless caused by the Company’s intentional misconduct or gross negligence.
• 3. In principle, the Company shall notify users in advance of the reason and period for any restriction or suspension. However, in urgent cases, notice may be given afterward.

Article 15 (Objection to Restriction of Use)

• 1. A user may file an objection to the Company’s restriction or suspension of service use in accordance with the procedures prescribed by the Company.
• 2. If the Company determines that such objection is justified, it may promptly lift the restriction on the use of the services.

Article 16 (Changes to and Termination of Services)

• 1. The Company may change or terminate all or part of the services being provided as necessary for operational or technical reasons.
• 2. If any material change to or termination of the services is expected, the Company shall provide notice in advance.
• 3. The Company shall not be liable for any damage incurred by a user due to a change to or termination of the services where such change or termination is not attributable to the Company.

Article 17 (Reference Nature of Service Results)

• 1. The AI-based assessment/test results and diagnostic feedback provided by the Company are reference information automatically generated based on artificial intelligence algorithms.
• 2. Such diagnostic results are not absolute evaluation standards and do not replace legal judgments or officially recognized qualifications or examination results.
• 3. The Company does not guarantee the accuracy, completeness, or fitness for a particular purpose of any AI analysis results.
• 4. If a user makes a judgment or decision based on service results, such judgment or decision shall be at the user’s own responsibility.

Article 18 (Provision of Plans)

• 1. The Company may sell Plans to members for a fee in accordance with the fees and conditions determined by the Company, or may provide them free of charge pursuant to a contract with a Corporate Member or the Company’s policies.
• 2. Specific matters such as the types of Plans, methods of provision, conditions of use, and validity periods shall be provided through service screens, information pages, or operation policies.
• 3. In the case of Corporate Members, the conditions for the provision of Plans and the scope of their use may be governed by the content of a separate agreement entered into with the Company.

Article 19 (Use and Management of Plans)

• 1. In principle, when using the services provided by the Company, one use under a Plan shall be deducted per single use of the service.
• 2. The time at which a Plan is deducted shall be the point at which the user starts the test by clicking the “Start Test” button or an equivalent button.
• 3. After a test has started pursuant to Paragraph 2, a Plan may still be deducted even if the service use is not completed due to reasons attributable to the user, such as early termination, network issues, or device errors.
• 4. If a member withdraws membership or the Use Agreement is terminated, all Plans and Vouchers granted to the member shall immediately expire and shall not be restored or refunded regardless of whether they were used, and the member may not assert any right in relation thereto.
• 5. However, if a test fails to start properly due to reasons attributable to the Company, or if the services cannot be used due to a system error, the deducted Plan may be restored.
• 6. Detailed deduction standards, exception handling standards, and restoration policies for Plans may vary depending on the type of service and operation policy, and such matters shall be provided through service screens or operation policies.

Article 20 (Provision of Vouchers and Restrictions on Their Use)

• 1. The Company may provide Vouchers to members for purposes such as marketing, events, partnerships, and promotions.
• 2. Vouchers may only be used within the conditions and validity period prescribed by the Company, and if not used within such period, they shall automatically expire.
• 3. Vouchers provided free of charge may not be refunded in cash or exchanged for paid Plans.
• 4. The conditions for provision, scope of use, and validity period of Vouchers shall be governed by the relevant Voucher notice or operation policies. The Company may change or discontinue its Voucher policy, and in such case, shall provide prior notice thereof.

Article 21 (Payment Cancellation and Refunds)

• 1. Payment for the purchase of a Plan shall be made through the payment methods provided by the Company.
• 2. Refunds for Plans purchased by Individual Members shall be processed in accordance with the following criteria.
• a. Full Refund
  A full refund is available if requested within 7 days from the payment date and the Plan has not been used at all.
• b. Partial Refund
  Even after 7 days have passed from the payment date, if there are remaining available uses under the Plan, the refund amount shall be calculated according to the following formula: (Remaining number of uses ÷ Total number of uses) × Payment amount - cancellation fee. The cancellation fee shall be 10% of the actual payment amount.
• c. Non-Refundable
  Refunds are not available in the following cases.
  i. A Plan for which all available uses have already been exhausted
  ii. A Plan or Voucher whose validity period has expired
  iii. A Voucher provided free of charge through a promotion or similar event
• 3. Refund requests shall be received in accordance with the procedures prescribed by the Company, and refunds shall be processed within 3 business days from the date of the refund request. However, if the payment method is a credit card, it may take from 3 to up to 5 business days for the refund to be reflected, depending on the card issuer.
• Provided, however, that if a Plan expires due to the member’s voluntary withdrawal, the refund provisions of this Article shall not apply.
• 4. Vouchers are service-use instruments provided free of charge and are not subject to refund regardless of whether they have been used.
• 5. The criteria for refunds, settlement, and cancellation of Plans for Corporate Members shall be governed by the content of the separate agreement entered into between the Company and the Corporate Member.

Article 22 (Payment Errors and Payments by Minors)

• 1. If payment for a Plan is not properly processed, or if duplicate payment or overpayment occurs due to a system error of the Company or a failure of the payment method, the Company shall verify the matter and take refund measures accordingly.
• 2. If a minor makes payment for a Plan without the consent of his or her legal representative, the legal representative may cancel such payment in accordance with applicable laws.
• 3. Any refund or cancellation of payment under this Article shall be processed in accordance with the refund procedures set forth in Article 21.

Article 23 (Withdrawal of Offer and Termination of Contract)

• 1. A user may withdraw his or her offer with respect to a service use agreement entered into with the Company in accordance with applicable laws.
• 2. With respect to a Plan purchased by a user, the Company shall first apply the refund policy set forth in Article 21 (Payment Cancellation and Refunds).
• 3. A user may rescind the service use agreement in any of the following cases.
• a. Where the services are not provided due to reasons attributable to the Company
• b. Where the services provided materially differ from the displayed or advertised content
• c. Where normal use is materially impossible due to a serious defect in the services
• 4. Matters concerning withdrawal of offer and rescission by Corporate Members shall be governed by the separate agreement entered into between the Company and the Corporate Member.

Article 24 (Limitation of Liability)

• 1. The Company shall not be liable for the provision of the services where the services cannot be provided due to force majeure events such as natural disasters, war, blackouts, communication failures, or system failures.
• 2. The Company shall not be liable for any failure in the use of the services attributable to the user.
• 3. The Company shall not be liable if a user fails to obtain the expected results from use of the services or suffers damage arising from the results of using the services.
• 4. The Company shall not be liable for the reliability, accuracy, legality, or any similar matter relating to information, materials, or content posted or transmitted by a user through the services.
• 5. With respect to services provided free of charge or through Vouchers, the Company shall not be liable unless such liability arises from the Company’s intentional misconduct or gross negligence.

Article 25 (Damages)

• 1. If the Company or a user causes damage to the other party by violating these Terms, the party at fault shall be liable to compensate for such damage.
• 2. If a user suffers damage due to the Company’s liability, the scope of the Company’s liability for damages shall be limited to the amount actually paid by the user to the Company for Plans within the most recent 3 months from the time the relevant damage occurred.
• 3. The Company shall not be liable for any indirect, special, consequential, or business losses suffered by a user.

Article 26 (Intellectual Property Rights)

• 1. Copyrights and all intellectual property rights in and to the services provided by the Company, including test screens, question composition, result reports, content, designs, trademarks, and all works incidental thereto, shall belong to the Company or the rightful owners thereof.
• 2. A user may not reproduce, distribute, transmit, modify, or use for commercial purposes any materials provided through the services without the Company’s prior written consent.
• 3. A user shall not engage in any act that may interfere with the normal operation of the services, including reverse engineering, crawling, or access through automated means.

Article 27 (Dispute Resolution)

• 1. Any dispute arising between the Company and a user shall, in principle, be resolved through sincere consultation in good faith.
• 2. Any dispute that cannot be resolved through consultation shall be handled in accordance with applicable laws.

Article 28 (Jurisdiction)

Any litigation arising between the Company and a user in connection with these Terms shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company’s head office.

Supplementary Provision

These Terms shall take effect on March 30, 2026.